Terms of Service
These terms are an agreement between Talunly (“we”, “us”) and the organisation that signs up for Talunly (“you”, the “Customer”). By creating an account or using the service, you agree to them. If you’re accepting on behalf of an organisation, you confirm you can bind it.
1. The service
Talunly is hiring software: job posting, a careers page, applications, a candidate pipeline, interviews and scorecards, AI resume screening, optional AI work simulations through our partner hiAIre, notifications, and reports. We may improve and change features. We’ll tell you in advance about changes that meaningfully reduce what you’ve paid for.
2. Accounts and your team
- You’re responsible for who you invite and the roles you give them, and for keeping sign-in details safe.
- Plans include unlimited users. Each user must be a person, not a shared login.
- Plans are priced by your company’s total number of employees, which you must keep accurate. While you have a paid plan, a smaller number takes effect at your next renewal. If we find the number was understated, we may move you to the right plan from when it changed.
- Unlimited jobs, applicants and AI resume screening are for your own company’s hiring, at a level normal for a company of your size. If your use is far above that, we’ll contact you to agree a plan that fits. Recruitment agencies hiring for clients need an agency plan: please contact us.
- Tell us promptly at security@talunly.com if you think an account has been compromised.
3. Free trial, plans and payment
- New companies get a 14-day free trial with no card required. At the end of the trial, the account pauses (read-only) until you choose a plan. If no plan is chosen, we delete the account and its data 90 days after the trial ended, and email the account’s admins 14 days before.
- Plans are priced per company by size, billed monthly in advance, and renew until cancelled. There are no per-user fees.
- Growth, Business and Scale plans include one AI work simulation per month. More are available as a monthly add-on (5, 15 or 40 simulations a month, or unlimited by separate agreement) at the price shown when you add it. Unused simulations don’t carry over to the next month.
- Fees exclude taxes, which you’re responsible for (other than taxes on our income).
- You can cancel any time. Cancellation takes effect at the end of the current billing period, and fees already paid aren’t refunded except where the law requires.
4. Your data
- You own the data you and your candidates put into the service (“Customer Data”), including job posts, applications, resumes, notes and scorecards.
- We process Customer Data only to provide, secure and support the service, as described in our Data Processing Addendum, which forms part of these terms. For candidate data, you are the controller and we are your processor.
- You’re responsible for having a lawful basis to collect candidate data, for the notices you give candidates (we provide a Candidate Privacy Notice you can rely on), and for how long you keep data (set in Company Settings).
- When your account ends, you can export your data for 30 days. After that we delete it, except where the law requires us to keep it.
5. AI features and hiring decisions
- AI resume screening and AI work simulations produce suggestions. They never move, reject or hire anyone. A person on your team makes every hiring decision, and you’re responsible for those decisions.
- You’re responsible for complying with laws that apply to how you use AI in hiring where you and your candidates are, for example New York City Local Law 144 (including any independent bias audit and candidate notices it requires) and the EU AI Act. The service includes tools to help, such as candidate notices, an AI opt-out, a decision log and an adverse impact report. These tools don’t make you compliant on their own.
- We don’t use your Customer Data, or your candidates’ data, to train AI models, and our AI providers are contractually barred from doing so.
6. Acceptable use
You won’t use the service to: break the law, including anti-discrimination and privacy laws; post jobs that don’t exist or collect candidate data under false pretences; upload malware; probe, scan or test the service’s security without our written permission (see Security for responsible disclosure); or resell the service.
7. Third-party services
Some features rely on partners, such as hiAIre for work simulations and calendar or email providers. Their terms may also apply when you turn those features on. We list the providers that process data for us on our Subprocessors page.
8. Availability and support
We work to keep the service available and to fix problems quickly, and we’ll tell you in advance about planned maintenance that may interrupt it. Support is by email at support@talunly.com.
9. Confidentiality
Each of us will keep the other’s non-public information confidential and use it only for this agreement.
10. Warranties and liability
We provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, it is provided “as is”. Neither of us is liable for indirect or consequential losses. Each party’s total liability is limited to the fees you paid in the 12 months before the claim. These limits don’t apply to breaches of confidentiality, your payment obligations, or liability that can’t be limited by law.
11. Suspension and termination
We may suspend accounts that put the service or others at risk, or that are seriously overdue on payment. We’ll give notice where we reasonably can. Either party may end the agreement for a material breach that isn’t fixed within 30 days of notice.
12. Changes to these terms
We’ll give at least 30 days’ notice of material changes by email or in the app. If you don’t agree, you can cancel before they take effect.
13. General
These terms are governed by the laws of the State of New York, United States. They, together with the Data Processing Addendum and any order form, are the whole agreement between us.
Contact
Talunly, New York, NY, USA · legal@talunly.com